سياسة الاستبدال و الإسترجاع

Return and exchange policy: No exchange or return service is available for abayas. This excludes only in case the product arrives damaged or defective. In this case, the store bears all shipping costs, provided that the customer service team is contacted within 24 hours only from the time of receiving the order, with clear photos of the condition attached, so that the appropriate action is taken according to the nature of the problem. The website provides a clear and detailed explanation of how to take measurements, so choosing the size is the customer's full responsibility, and any mistake in choosing the size is not the store's responsibility and does not entitle the customer to request an exchange or return. Please ensure choosing the correct size before completing the order. The order cannot be canceled after payment is completed. Please keep the product in its original packaging.